BONDSTONES - Planning & Architectural Consultants
  • Who
    • Meet the team >
      • Ian Firth - Planning & Development Director (MD)
      • Sarah Henderson - Planning & Development
      • Rebecca Firth - Operations Manager
      • Melissa Grange - Executive Assistant
  • What
    • Chartered Surveyors
    • Planning Services >
      • Independent Planning Advice
      • Permitted Development >
        • Class Q Conversions
        • Class R Conversions
        • 28 Day notice
        • Temporary Land Uses
      • Change of Use Planning
      • Agricultural Planning
      • Farm & Rural Diversification
    • Other Professional Services >
      • Property Consultancy
      • Surveys
      • Aerial Surveys
  • Where
    • Blackdown Hills
    • Cornwall AONB
    • Cranborne Chase AONB
    • Dorset AONB
    • East Devon
    • North Devon
    • Quantock Hills
    • South Devon
    • Tamar Valley
  • How
    • Fixed price - Site Specific Advice
    • Testimonials
    • Provision of Services
    • Terms & Conditions
    • Disbursements Policy
  • Recruitment
    • Rural Planning Specialist
    • Architectural Designer / Junior Architect
    • Apprentice Architectural Technician / Surveyor
  • Contact us
    • New Project Enquiry

Provision of Services

This information is supplied in accordance with our obligations under The Provision of Services Regulations 2009 in respect of Bondstones 1990 Ltd (T/As Bondstones)​

If you need to make any enquiry in respect of services rendered by Bondstones please direct your correspondence in the manner described below.

Name

Bondstones 1990 Ltd
T/As
Bondstones
Bondstones (Chartered Surveyors)
​Bondstones Planning & Design

Legal Status

A limited liability company registered in England & Wales

Trademark

"Bondstones" is a registered Wordmark / Trademark.
Registered in the UK: UK00003049388

Services Offered

As described at www.Bondstones.co.uk

Registered Address

Hestercombe House
Cheddon Fitzpaine
Taunton
Somerset
​TA2 8LD

Public Registers

Details about the company registration can be viewed at www.companieshouse.gov.uk under company number 8970430

VAT No.

244858868

General terms and conditions

A letter / email of engagement accompanied by our standard terms and conditions will be provided to the client at the commencement of any engagement to which they apply. These terms (as amended) are freely available to view at: http://www.bondstones.co.uk/terms--conditions.html

Call & meeting recording

In the interest of improving customer service, security, training and monitoring, all calls to / from Bondstones are recorded (as of 19th April 2017).  Bondstones may also digitally record face to face meetings and interviews to aid customer service and monitoring purposes.  All data recorded will be kept in confidence / for internal use only.

Applicable Law

Unless otherwise agreed in writing, English law, with the English Courts having exclusive jurisdiction in relation to any claim, dispute or difference concerning the service and any matter arising from it.

Insurance

​In accordance with the disclosure requirements of the Provision of Services Regulations 2009, our professional indemnity insurance is arranged by BH&S Insurance Services Ltd, Gotham Chambers, Hammett Square, Phoenix Lane, Tiverton, EX16 6LR.  The policies comply with the requirements of the RICS and CIAT.

Complaints

We operate a formal procedure to deal with complaints from clients and others.  Details of this procedure are available from the company c/o enquiries@bondstones.co.uk or from any of the senior management team (on request).

Unless otherwise advised any complaint or related correspondence must be made in writing to:

The Directors
Bondstones 1990 Ltd
c/o 40, Fairfield Green
Churchinford
Taunton
Somerset
TA3 7RR

A member of the senior team will review the complaint and respond accordingly.

Where possible any complaint will be reviewed by a manager / director whom has not previously been involved with any matters related to the complaint - this being in order to ensure fair handling and due consideration at all times.

If for any reason the company find that a complaint is not valid or if a client declines to accept any offer resulting from our internal review, the company will openly enter into discussions via an alternative dispute resolution / mediation service and would expect any complainant to do the same.

Regulation

We are members of the Royal institution of Chartered Surveyors (RICS). 

Regulated by THe Royal Institution of Chartered Surveyors

Bondstones is a regulated firm of chartered surveyors - specialising in "Town & Country Planning" (emphasis on "country"!) and Architectural Design.  Our office is based in the West-Country and we typically work in the geographical area between Lands End and London.  However, on occasion, we also work further afield...

We are extremely proud to be 'Regulated by the RICS' - this means we are a professionally qualified and regulated practice - bound by a code of conduct, strict rules and regulations. This means that we will only undertake work which is directly within our field(s) of expertise and that we are also fully insured (both Professional Indemnity and Public / Employers Liability).

Our team are passionate about architecture and the countryside, its' sustainable future and the protection / re-use of rural buildings: We offer our professional expertise to satisfy a range of rural property issues, including (but not limited to) Planning Consultancy and Architectural Design / Architecture.  Our primary interest is in the delivery of sustainable projects - and particularly the 'change of use' of buildings & land.

Despite our cutting edge offer and market leading output quality, our services are available to all of our customers at surprisingly low rates - especially compared to our competitors.  OK, its true to say you will always find someone cheaper... but isn't that always the way!

Our philosophy is to provide objective advice from the outset - indeed may of our new clients are amazed at the level of advice that we offer at first contact... Our overriding mission is to "quote high and bill low - providing valuable advice and exceptional design - which should delight our clients at every opportunity"

We generally undertake work for:
  • Farmers & Farm Businesses
  • Rural Estates / Estate Managers
  • Equestrian Properties & Businesses
  • Home / Property Owners*
  • Tourism Entrepreneurs
  • Countryside Attractions & Recreation Sites

* Please note that 'small' extensions are not really our cup of tea... However if necessary we would be happy to refer you to a suitable 3rd party specialist.

That said, large, unique extensions and complete 'one off' domestic overhauls really do float our boat... so please get in touch!
The 'Contact Us' bit:
Call us: 01823 210610
Email us: enquiries@bondstones.co.uk

The 'Legal' bit:
Bondstones (1990) Limited - Registered in England No. 8970430

Registered Address:
The Old Workshop,
40, Fairfield Green,
Churchinford,
Somerset.  TA3 7RR

"Bondstones" is a Registered Trademark used under licence.
Reg'd: UK00003049388
​© 2012 -2020 - All  Rights Reserved - Bondstones 1990 Ltd
Website by Bondstones
  • Who
    • Meet the team >
      • Ian Firth - Planning & Development Director (MD)
      • Sarah Henderson - Planning & Development
      • Rebecca Firth - Operations Manager
      • Melissa Grange - Executive Assistant
  • What
    • Chartered Surveyors
    • Planning Services >
      • Independent Planning Advice
      • Permitted Development >
        • Class Q Conversions
        • Class R Conversions
        • 28 Day notice
        • Temporary Land Uses
      • Change of Use Planning
      • Agricultural Planning
      • Farm & Rural Diversification
    • Other Professional Services >
      • Property Consultancy
      • Surveys
      • Aerial Surveys
  • Where
    • Blackdown Hills
    • Cornwall AONB
    • Cranborne Chase AONB
    • Dorset AONB
    • East Devon
    • North Devon
    • Quantock Hills
    • South Devon
    • Tamar Valley
  • How
    • Fixed price - Site Specific Advice
    • Testimonials
    • Provision of Services
    • Terms & Conditions
    • Disbursements Policy
  • Recruitment
    • Rural Planning Specialist
    • Architectural Designer / Junior Architect
    • Apprentice Architectural Technician / Surveyor
  • Contact us
    • New Project Enquiry